CarX Technologies Unified Support

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Rules

Form of communication with support service

1. Courtesy and mutual respect

Be polite and respectful. Avoid flood (repeated messages) and spam (mass requests). Do not use offensive or obscene language. Support team is ready to help everyone. Our help is free. We respect the principles of fairness, ethics and expect our users to share the same position.

2. Clarity of thought and expression

Provide accurate and accurate information. Do not provide false or contradictory information by distorting the facts. We are the guarantor of justice. This means equal opportunities for all people, honesty and respect for the rights and opinions of everyone.

3. Knowledgebase

See the FAQs section or the knowledge base before contacting support. You may find the answer to your question without having to address it.

4. Patience and understanding

We try to solve problems as soon as possible, but sometimes it can take longer than usual. All applications are processed within three working days.

Legal documents

We respect your privacy and rights.
Our privacy policy is available at https://carx-store.com/privacyUser Agreement is available at https://carx-store.com/agreement
In case of systematic violations of these forms of communication, we reserve the right to cease providing support without further notice. These forms are aimed at creating a productive and pleasant atmosphere in our service.